Norman Mack began his career at the Jefferson County Sheriff’s Office in 1995, as a Correctional Officer. In 1997, he was hired by the Leon County Sheriff’s Office, as a Correctional Officer in the Housing Unit. In 1999, Mack was transferred to the Booking Unit. In 2005, he went back to the Academy and received his Law Enforcement Standards, commonly referred to as, Dual Certification.
In 2005, Mack transferred to Case Management (Classification) and was placed over Confinement and special needs inmates in Unit 2.
In 2006, Mack was promoted to the rank of Sergeant and reassigned to the Housing Unit. Later that year, Sergeant Mack was reassigned to the Booking Unit. While assigned to the Booking Unit, Sergeant Mack received Florida Gang Investigator’s Certifications in the Beginners and Intermediate Levels. Sergeant Mack remained in Booking overseeing Inmate Intake and Releasing until 2011.
In 2011, Mack was reassigned to the Leon County Work Camp and supervised Work Camp Crews for Detention Facilities Staff as well as City and County Work Crews.
In 2013, Mack was reassigned to the Support Services Unit. In the Support Services Unit, Sergeant Mack supervised the Detention Facility’s Front Lobby, Canteen/Mail Room Section, Lock Smith Section, Laundry Section, Kitchen, and Programs Unit.
In 2015, Mack was promoted to the rank of Lieutenant and was reassigned to supervise the Booking Unit.
In 2018, Mack was promoted to Captain and currently supervises the Booking Unit, Classification Unit and Programs Security Unit.
Norman is married to Indy and they have two sons and one daughter. Chris (31), Tory (23) Florida A&M University graduate, and Theo (21) Florida A&M Student.