Due to Coronavirus precautions, in-person services are limited. Visit the Citizen Center Public Alerts page for more information.
Effective Tuesday, May 19, 2020: LCSO discontinued CenturyLink as the phone carrier for the Detention Facility. Anyone who sent funds for inmate calls via CenturyLink can request a refund by following the procedures below.
Please use this link to download the refund form. Refund Request Form
Requests should be mailed to:
CenturyLink/ICSolutionsDebit Refund Request2200 Danbury StreetSan Antonio, TX 78217
Simply call 888-506-8407. If refunding to the credit or debit card on file, refunds are available on the same day requested, typically within 15 minutes.
Written requests can be mailed to: